BEWARE: Postpaid Mobile Service Modus Operandi Exposed By Netizen, Raises Alarm On Identity Theft

The Philippines – home to the “most engaged social networking audience” and one of the largest Facebook population in the world — is also one of the many countries without a law to protect its netizens from identity theft.

Identity theft occurs when someone uses your personal information without your permission, to commit fraud or other crimes.

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In a Facebook post that has gone viral on social media, netizen Andrei SC warns Telecom subscribers of a new modus operandi involving postpaid mobile services.

Last saturday evening, May 30, 2015, around 9:20PM, I received a call from Globe Business Center, SM MOA. Somebody claiming to be me was trying to avail of handset upgrades for 4 of my accounts. He’s supposed to get iPhone 6 and Samsung Galaxy S6, and the handsets will be charged to my bill. He provided IDs with his picture. But some of the data are not correct, like my middle name, ID numbers and signature. But my first and last name and the date of birth are all correct.

The CS at Globe SM MOA got suspicious only after he failed to answer a question about my last handset upgrade. So the CS called my number and told me about the situation. We hangup after it was verified that the person in their store was indeed not me. Sadly, I failed to ask them to have that person apprehended.

I immediately called their hotline (211) to report the incident and put a note on each and every one of my account with Globe to call my personal number first whenever there’s a transaction with any of my accounts.

Then the following day, May 31, 2015, at around 5:00PM, I got another call, this time from Globe Gateway Mall. Same modus as in SM MOA. An impostor is again claiming for a re-contracting of my account to get free handsets. The CS at Globe Gateway Mall handed the phone to the impostor, but the impostor kept on saying “Hello” pretending not to hear me. Then he handed back the phone to the CS and ran out of the store.

Based on the pictures of the ID presented and the description of the CS at Globe MOA, it was the same person who attempted to claim handsets at both Globe stores.

Let this be a warning to everyone.

To date, the Philippines has no law that penalizes people guilty of identity theft.